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Technical support
remote offered and unlimited
Monday > Friday
Free phone support*
+32 (0)2 245 80 55
*excluding the cost of the phone call, no additional charges
Remote support via Teamviewer
Click the following link to download and install Teamviewer, before calling us at the above number during the indicated hours
Be sure to click the QuickSupport button on the site to get assistance
Windows Drivers
XP-Vista-7-8-10-11
for TECKNA GX-12
Your serial number is on the label under the device
Serial No:
513xxxxx to 815xxxxx
S834xxxxxx - S10081388
Serial No: SExxxxxx - SXxxxxxx
Serial No: SWxxxxxx
For TECKNA T830
If your printer is not a Tekna GX-12, please contact us and provide your model and serial number.
Word ribbon files
Repair ONLY
for printers
TECKNA GX-12
For any repair,
pas de déplacement sur place.
Your printers can be returned to our address:
TECKNA BY FASANO
SPEELBERG 85
3090 OVERIJSE
BELGIUM
After-sales service provided directly by us.
Returned printers are carefully packed at departure and travel at the buyer's full responsibility
Please notify us via the form below by selecting Return for repair